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SugarCRM combines Sales, Marketing and Support tasks into one powerful application. The software has been ranked by Gartner as one of the top three CRM products in the world. SugarCRM provides employees with a central access point to all relevant company data, making information available at their fingertips and thus aiding communication with customers. SugarCRM's intuitive user interface supports a company's business processes and ensures high user acceptance. In addition, SugarMobile provides field representatives with ubiquitous access to data and contact information.
An individual customer approach combined with targeted information will result in more sales as well as in higher customer satisfaction and loyalty. SugarCRM automates everyday, repetitive sales tasks, meaning that sales staff can spend more time with customers and less on administrative overhead. With the information the software provides, quotes, solutions and every other form of interaction can be tailored to customers’ specific needs.
With SugarCRM, you will get an open CRM application that grows with your business. User-friendliness and flexibility are two areas where SugarCRM shines. Adapting the system to your company's business needs is easy and requires no programming knowledge. You can alter the look and feel of the application, add fields and modules or integrate the tool with third-party applications. SugarCRM means CRM without limits.
As a Sugar Gold Partner, it-novum will be happy to implement SugarCRM for your company, adapting it to your business needs.